Specifically, the carrier has increased color contrast, added more space between graphics and reordered how information is displayed and announced. With the latest update, United is making it easier for people with visual disabilities to use the mobile app. And United is not stopping there - the carrier has promised more improvements to come to the My Account page. For now, you’ll see phase one of the redesign - mileage balance and activity, updated Premier status qualification trackers, access to your travel credits, PlusPoints and more. That new experience is now being introduced on mobile devices. Recently, the Chicago-based carrier has been working to improve the My Account page on the desktop site. There are also some welcome changes for MileagePlus members. Redesigned MileagePlus member account page But on the latest version, it’s available to everyone, including non-frequent flyers. Previously, this day-of-travel flow was limited to MileagePlus members. Once onboard, the home screen provides easy access to complimentary entertainment options. This includes notifications like boarding time, flight status, directions to the gate and more. Whenever I have an upcoming flight, the app intelligently displays important day-of-travel reminders on the home page.
Sign up for TPG’s free new biweekly Aviation newsletter for more airline-specific news! Day-of-travel updatesĪs a Premier 1K, the United app is one of my most used (pre-pandemic, at least). The latest version - 4.0 - is available on the App Store and Google Play Store now, so let’s take a look at why you should upgrade. carriers have a robust app, and United’s is getting four exciting new enhancements. But then the pandemic took hold, accelerating the need for a touchless future.Ī key element to (safely) engaging with an airline is through a mobile app - allowing you to check-in, print bag tags, download a boarding pass and more all on your own device. Some recent developments include self-check-in kiosks, automated boarding by facial recognition and touchless lavatories. In the years leading up to the pandemic, airlines were already focused on modernizing the end-to-end airport experience by making it more touchless.